Onboarding should be packed with context for easier integration of people who are outside the industry. They provide lists of standard terms, abbreviations and shortcuts the new agents will need to use to smooth the booking process, helping nervous new hires feel more confident and capable. Give them a "cheat sheet" that lists terms with explanations so that they can reference it instead of having to guess or ask a colleague every time they don't understand something.Īirlines often do this with new reservations agents to help them integrate into the team faster. Simplify the complex: Translate industry jargon for clear and easy communication.ĭescribing the specific terminology in clear, simple language is extremely important. ![]() Here’s how to welcome newcomers into your corporate culture: 1.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |